Privacy Policy
Introduction
Mutual translation ("we", "us", or "our") is committed to protecting the privacy of our users ("you" or "your"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application (the "App"). By using the App, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect the following types of information when you use our App:
1. Information You Provide to Us
- Account Information: When you create an account, we may collect your email address and other account credentials.
- User Content: The text, voice, and images you input into the App for translation purposes, including but not limited to text you type, voice recordings you make, and photos you take using the App's camera feature.
- Feedback: Information you provide when you contact us for support or provide feedback on the App.
2. Information We Collect Automatically
- Usage Information: Details about how you use the App, including the features you use, the languages you translate between, the frequency and duration of your use, and other usage metrics.
- Device Information: Information about your mobile device, including the device model, operating system version, unique device identifiers, network information, and other device-related information.
- Location Information: If you enable location services for the App, we may collect your approximate location to provide location-based features, such as translation of location-specific content.
- Log Information: Log files that record App usage details, including access times, pages viewed, and IP addresses.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App and its features.
- To process and deliver translations, including text, voice, and photo translations.
- To personalize your experience, such as remembering your translation history and favorite translations.
- To develop new features and improve existing ones based on user feedback and usage patterns.
- To provide customer support and respond to your inquiries.
- To prevent fraud, protect the security of the App, and comply with legal obligations.
- To send you important notices, such as updates to our terms of service or privacy policy.
- To market our services, where permitted by law and in accordance with your preferences.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:
1. Service Providers
We may share your information with third-party service providers who assist us in operating the App, providing our services, or conducting business activities on our behalf. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
2. Translation Services
To provide translation services, we may send the content you submit (text, voice, images) to third-party translation service providers. These providers process your content solely to deliver the translation and are required to maintain the confidentiality of your information.
3. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Protection of Rights
We may disclose your information to protect the rights, property, or safety of Mutual translation, our users, or others, including to prevent or investigate possible wrongdoing in connection with the App.
5. Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice in the App of any such change in ownership or control of your personal information.
Data Retention
We retain your information for as long as necessary to provide the services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the type of information, the purpose for which we collected it, and any legal obligations we may have.
You can delete your account at any time through the App's settings, which will remove your account information and translation history from our active systems. However, some information may remain in our backup systems for a reasonable period of time for disaster recovery purposes.
Security of Your Information
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards designed to protect against unauthorized access to our systems where we store personal information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Choices and Controls
You have several choices regarding the information we collect and how it is used:
1. Account Information
You can review and update your account information by accessing your account settings in the App.
2. Location Information
You can enable or disable location services for the App through your device's settings.
3. Push Notifications
You can opt out of receiving push notifications by adjusting your device settings or through the App's notification settings.
4. Deleting Your Account
You can delete your account at any time through the App's settings, which will remove your personal information from our active systems.
Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
Third-Party Links and Services
The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the bottom of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: huyi7075@163.com
Last Updated
This Privacy Policy was last updated on the date of publication.