PixMotion

Privacy Policy

This Privacy Policy describes how PixMotion ("we," "us," or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services").

1. Information We Collect

We collect information about you when you use our Services, including:

1.1 Information You Provide

When you use our App, you may provide us with certain information directly, such as:

  • Account information: If you choose to create an account, we may collect your email address and other account details.
  • User content: Photos, videos, and other content you upload or create using the App.
  • Communications: Information you provide when you contact our customer support team.

1.2 Information We Collect Automatically

When you use our Services, we may automatically collect certain information about your device and usage, including:

  • Device information: Such as your device model, operating system, unique device identifiers, and mobile network information.
  • Usage data: Information about how you use the App, including the features you use, the actions you take, and the time and duration of your activities.
  • Location information: If you allow the App to access your location, we may collect your precise or approximate location.
  • Log data: Information about your use of the App, including IP address, access times, and pages visited.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Service providers: Third-party services that help us operate the App, such as analytics providers and payment processors.
  • Social media platforms: If you choose to connect your social media account to the App, we may receive information from those platforms.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and improve our Services: To operate, maintain, and enhance the App and our Services.
  • To personalize your experience: To tailor the App to your preferences and provide you with customized content and recommendations.
  • To generate content: To use AI technology to generate videos and other content based on the photos and information you provide.
  • To communicate with you: To respond to your inquiries, provide customer support, and send you updates and notifications about the App.
  • To protect our Services: To detect and prevent fraud, security breaches, and other harmful activities.
  • To comply with legal obligations: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We may share your information with the following parties:

3.1 Service Providers

We may share your information with third-party service providers who help us operate our Services, such as:

  • Cloud storage providers to store your photos and videos.
  • Analytics providers to help us understand how users interact with the App.
  • Payment processors to handle subscription payments.

These service providers are only allowed to use your information to perform the services we've hired them for and are obligated to protect your information.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

3.4 With Your Consent

We may share your information with third parties with your explicit consent.

4. Data Retention

We retain your information for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you delete your account, we will delete your personal information, except for information we are required to retain by law or for legitimate business purposes.

5. Your Rights and Choices

You have certain rights regarding your information, including:

5.1 Access and Correction

You may access and update certain information about your account by logging into the App and visiting your account settings.

5.2 Account Deletion

You may request to delete your account by contacting us at aishipin4993@163.com. Please note that some information may remain in our records after account deletion as required by law or for legitimate business purposes.

5.3 Location Information

You can control whether the App has access to your location through your device settings.

5.4 Marketing Communications

If you no longer wish to receive marketing communications from us, you can unsubscribe by following the instructions in those communications or by contacting us at aishipin4993@163.com.

6. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

8. Third-Party Links

The App may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the effective date at the top of this policy and, in some cases, by providing additional notice (such as through the App or via email). We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: aishipin4993@163.com